How do I transfer from one account to another?
In order to make a transfer within the FaucetPay platform, please use the Direct Transfer page. It can be used to send...
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Account Management
Articles to help you maintain your account
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I don’t remember my password. What should I do now?
If you are having trouble logging into your account, please use the Recover Password link at the login page. This page will help you... -
I accidentally removed the 2FA application from my mobile. What should do I now?
In order to recover your account, please provide us with the following information: 1. Full Name 2. Username 3. Email... -
I cannot log in because my Internet connection is getting detected as VPN
You are receiving this error because ProxyCheck.io believes that your IP address is a VPN. Therefore, we would recommend you... -
I want to delete my account. How can I do it?
Accounts cannot be deleted by the users, we can suspend it for you if you wish, but you will not... -
What is 2FA and how do I enable it in my account?
2FA is an extra layer of security to prevent someone from logging in, even if they have your password. To... -
I want to change my email address. How can I do that?
Your email address can be updated in Account Settings. -
I just registered but I have not received the confirmation email
Please make sure that you have registered with a correct email address. Often, people misspell their email address while signing... -
I am trying to log in but the code does not reach my email
If you’ve an application-based 2FA enabled, please check your Google Authenticator or Authy for the code. Please be sure to... -
I had balance in my account and now it’s not there! Where did it go?
If you are sure you have a certain amount of currency, we ask you to check all sections of the...
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