I am trying to log in but the code does not reach my email If you’ve an application-based 2FA enabled, please check your Google Authenticator or Authy for the code. Please be sure to...
I had balance in my account and now it’s not there! Where did it go? If you are sure you have a certain amount of currency, we ask you to check all sections of the...
I converted my RP (Reward Points) to BTC. Why hasn’t my balance been updated? Reward Point (RP) conversion to Bitcoin (BTC) is admin-approved now. This means that your balance will not be updated immediately....
Why is my account banned? If your account is banned, please get in touch with us and we’ll offer you a detailed explanation on why...